Upon request within 30 days of purchase, if client has not begun the treatment, Renova Laser Hair Removal & MedSpa will make full refund. If the purchase included a package, a per-treatment amount at per treatment price (not a package price) will be deducted from the package; remainder of which will be refunded.

Gift certificates and specials purchased from our website do not expire. Guest may need to show proof of purchase in order to receive a refund.  Refunds can be processed up to 30 days after date of purchase.

Refunds are usually processed within one business and are processed in the same manner in which they were purchased. No refund on promotional offers where packages are discounted.